Terms & Conditions

Last updated: [04 DEC 2025]

Welcome to Mix Design Studio. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Scope of Services

We provide web design, development, branding, and related digital services. All deliverables and project details will follow the agreed proposal, quotation, or contract.

2. Project Process

Projects begin only after initial deposit/payment is received.
Client must provide all required content (text, images, brand assets) on time.
Delays in providing content may extend project timelines.
Revision limits follow the agreement or package selected.

3. Payments

A non-refundable deposit (commonly 80%) is required to start work.
Remaining balance must be paid before final website handover or launch.
All invoices must be settled before design files, access credentials, or source files are delivered.

4. Revisions

Revisions included depend on the selected package.
Additional revisions or scope changes will be billed separately.

5. Turnaround Time

Estimated timelines are provided based on current workload and client responsiveness. Delays may occur if client fails to provide required materials promptly.

6. Ownership & Rights

Final designs become the client’s property upon full payment.
We retain the right to showcase the project in our portfolio, website, and marketing materials unless otherwise agreed in writing.

7. Third-Party Services

We may use third-party tools such as hosting, plugins, themes, or integrations. Costs and renewal fees of these third-party services are the client’s responsibility.

8. Website Launch & Handover

The website will be launched or handed over after the final payment is made.
Post-launch support depends on the chosen maintenance plan.

9. Limitation of Liability

We are not liable for:

Data loss caused by hosting providers, plugins, or client actions
Security breaches, malware, or website downtime caused by third-party systems
Any indirect damages or losses after project handover

10. Cancellation

If the client cancels the project after work has begun, no refund will be issued for completed work. Outstanding work may be billed based on progress.

11. Governing Law

These Terms are governed by the laws of Malaysia (or your preferred jurisdiction).